Meter Reading
In 1997, the LCWSC replaced an aging meter system which required customers to read their own water meters. The new system, which is employed by water systems across the country, uses radio telemetry equipment. This equipment provides an efficient cost-effective way for LCWSC employees to read meters.

The new system is used in conjunction with a recording system which checks meter readings on a monthly basis. LCWSC customers are divided into four billing areas and four billing cycles. Meters in Area I are read on the first Monday of the month. Meters in Area II are read on the second Monday, Area III on the third Monday, and Area IV on the fourth Monday. Bills for each area are mailed on the Friday following the day of reading. If you are unsure of your billing cycle, please contact our office for assistance.

1. Cycle
   The cycle number is determined by your service location. Meters are read on the first, second, third, and fourth Monday and Tuesday of each month. Bills are mailed on the following Friday. The schedule for your meter reading depends on the section of the county in which you live.
2. Account
   The account number is a unique number which identities you as a LCWSC customer. Please refer to this number when contacting our office for billing information or other concerns.
3. Service Location
   The service location is the street address of the account.
4. Service
   Service includes the start and stop dates for this billing cycle.
5. Reading
   Reading includes your present and previous month’s water meter readings.
6. Usage
   Usage is the amount of water used during the current billing cycle.
7. Type of Service
   Type of service is the specific service provided by LCWSC. These services include Water (WAT 000), Sewer (SEW 000), or Western Carolina Treatment (WCT 000).
8. Amount
   The amount is the charge for each service.
9. Total Due Now
   This is the total amount due for all services. This amount must be received before 5:00 p.m. on the date below.
10. Pay This Amount After 5:00 p.m.
    On Amount to pay after 5:00 p.m. on the date printed. Payment must be received within 11 days to avoid interruption of service. Reminders will NOT be sent. If service is disconnected, only cash, money order or credit cards will be accepted.

To pay by credit card, detach the upper portion of the statement and complete the necessary information including A) Credit Card Type, B) Card Number, C) Amount, D) Signature, and E) Expiration Date. Place this portion of the statement in the provided envelope and mail it. Please be sure the LCWSC mailing address is visible through the window before sealing the envelope.