Water Policies
New Valve Policy
Water Quality Report
 

Locating Your Meter
Your water meter should be located in front of your residence or commercial business, near the road. The meter is located below ground in a black box to protect it from damage and possible freezing. The meter dial will be face-up and may be covered by a black plastic lid. On the meter dial you will notice a small diamond or star shaped indicator that turns as water moves through the meter.


Valve Installation
The goal of LCWSC is to provide our customers with high quality, safe water that complies with state regulations. To assist in achieving this goal, LCWSC will begin installing residential duel check valves and brass gate valves to each new residential and/or business customer, and reinstated customers. Customers will be required to install a pressure-reducing valve (PRV) at a location of their choosing.

The cut-off valve is to allow customers to interrupt water service to their main water line when it is necessary to make repairs or when potential freezing conditions exist. The residential dual check valve will prevent water being siphoned into the LCWSC water system from a customer’s water system in the event of a water main break. The large size of LCWSC’s system requires relatively high water pressure in most areas to maintain adequate pressure over great distances. The PRV allows the customers to reduce the pressure they receive form the LCWSC’s system to a more suitable level as required by individual homes.

The LCWSC is not responsible for damage to water heaters or other plumbing fixtures as a result of work performed on the LCWSC system. For this reason it is not only recommended by required that all existing LCWSC customers as well as new customers install a pressure-reducing valve (PRV) as described above.


Note Regarding Pressure Regulators (PRV)
Low pressure may reflect a problem in LCWSC's lines or a problem with the pressure regulator. Low pressure restricted to one customer is an indication of a problem with the pressure regulator or a leak in the customer's line. Before calling LCWSC to report low water pressure, customers should check with neighbors to determine whether they are also experiencing low-pressure problems.

 
   
   
Pressure Regulators
Due to the large size of LCWSC's system, relatively high water pressure is required within the supply lines. Customers should control this pressure with a pressure regulator. Low pressure may reflect a problem in LCWSC's lines or a problem with the pressure regulator. Before calling LCWSC to report low water pressure, customers should check with neighbors to determine whether they are also experiencing low pressure problems. Low pressure restricted to one customer is an indication of a problem with the pressure regulator or a leak in the customer's line.
 
   
   
One Residence Per Meter
LCWSC policy prohibits more than one residential dwelling and/or small business per 3/4-inch meter. Trailer parks, commercial buildings or multi-unit business malls require at least a 1-inch meter for service.
 
   
   
Connection to Wells
South Carolina Department of Health and Environmental Control prohibits the simultaneous connection of public water systems and private wells. Customers connected to the LCWSC system may maintain a well as long as the system supplied by the well never connects to the system supplied by LCWSC. LCWSC customers frequently maintain a well for watering gardens, lawns, or livestock.
 
   
   
Tampering with Meters
South Carolina law prohibits tampering with electric, gas, or water meters in order to benefit from the appearance of reduced usage. The law provides for fines of up to $500 and 30 days in jail for a first offense of tampering. LCWSC prosecutes customers who break locks or otherwise tampers with meters when service has been interrupted. Customers may obtain a copy of the law by calling our office.
 
   
   

LCWSC Fire Line Policy
The policy of LCWSC shall be to allow non-metered fire line taps where LCWSC has the willingness and ability to serve the proposed fire sprinkler system directly from the water distribution system.

A fire meter may be required where a fire line system includes tanks or pumps, or where it is otherwise deemed necessary by LCWSC. If required, the fire meter will be owned and maintained by the LCWSC, and will be read and billed monthly.

Non-metered accounts will be charged a flat monthly fee to cover the cost of maintenance and inspection of the fire line connection, including monthly meter reading of detector-check backflow devices. (See Fire Line Fee Schedule)

The LCWSC Engineering Department shall approve each fire line connection prior to installation. The approval process will establish that the LCWSC has willingness and ability to serve the proposed fire sprinkler system and that each connection to our distribution system will meet the latest design and material specifications adopted by LCWSC.

At the discretion of the Executive Director, separate fees shall be charged to the customer for conducting a flow test and for review and approval of calculations, plans and specifications. If the fire line connection is approved, a separate fee shall be charged to cover the cost of construction inspection.
See Fire Line Fee Schedule [PDF]

 
Pay Your Bill Online
Main Office:
3850 Highway 221 South
Laurens, SC 29360
Mon. - Fri. 8:30am - 5:00pm
Customer Service:
Toll Free: 1-800-358-3445
Local: 864-682-3250
After Hours:
1-800-358-3445
864-682-3259
Emergencies:
Business Hours:
864-682-3250
 

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3850 Highway 221 South Laurens, SC 29360